Payment Policy
Last updated on July 15, 2026.
This Payment Policy explains how payments, account credits, and payment verification work when you purchase products through SnapSIMs, operated by ORRYN GROUP LTD.
By adding funds to your account balance or placing an order through SnapSIMs, you agree to this Payment Policy, our Terms & Conditions, and our Refund Policy.
1. Payments
Prices are displayed in the applicable currency at checkout and may include or exclude taxes or VAT as indicated.
Payments are processed securely through our payment and acquiring partners. We do not store complete credit or debit card details on our systems.
Available payment methods are displayed during checkout and may vary depending on your location, currency, payment provider availability, or other operational requirements.
2. Account Balance
Funds successfully added to your account are represented as account credits.
Credits may be used only to purchase eligible products available through SnapSIMs and are linked to the account to which they were added.
When you place an order, the applicable number of credits will be deducted from your available balance.
Credits do not constitute a bank deposit, do not earn interest, and are not redeemable for cash except where required by applicable law or expressly approved by us.
3. Payment Verification
We may conduct fraud prevention checks and request identity verification where required by applicable law, our payment providers, or our internal security procedures.
We reserve the right to delay, refuse, suspend, or cancel payments, account top-ups, or orders where we reasonably suspect fraud, unauthorized activity, payment errors, regulatory concerns, or other security risks.
If payment has been successfully captured and we cancel the transaction, we will refund the captured amount in accordance with our Terms & Conditions, Refund Policy, and applicable law.
4. Chargebacks
If you initiate a payment dispute or chargeback, we may provide evidence of payment, delivery, activation, or use of the purchased services to the relevant payment provider.
Unfounded chargebacks may result in account restrictions in accordance with our Terms & Conditions.
5. Digital Delivery
eSIM products are delivered electronically to your account and/or the email address associated with your purchase after payment has been confirmed and your order has been accepted.
6. Refunds
Refund eligibility is governed by our Refund Policy and our Terms & Conditions.
Nothing in this Payment Policy creates additional refund rights beyond those provided by applicable law, our Refund Policy, or our Terms & Conditions.
7. Changes to this Payment Policy
We may update this Payment Policy from time to time. The latest version will always be published on our website with the updated effective date.
8. Contact Us
If you have any questions regarding payments, please contact us via our contact form or by email at main@snapsims.com
